🚚 Shipping & Returns Policy 📦
🚚 Free UK Shipping on All Canvas Prints
At Canvas Connoisseurs, we offer FREE UK DELIVERY on all premium canvas wall art as part of our commitment to luxury at accessible prices. Whether you're shopping for abstract pieces, bohemian beauty, or custom photo canvases, all canvas orders come with no shipping fees across the United Kingdom.
Looking for something different? We also offer Metal Posters, Acrylic Glass Prints, and Framed Wall Art, which may carry a small shipping cost. You’ll see any applicable charges clearly displayed during checkout.
🌍 COMING SOON: Free Worldwide Shipping!
⏱️ Production & Processing Times
We carefully craft each art piece to order using high-quality materials and vivid, gallery-grade prints. Please allow 2–3 business days for production and processing before dispatch.
📦 Shipping Details
- Shipping Methods: Choose from reliable, tracked options during checkout.
- Shipping Rates: Automatically calculated based on your location and delivery method.
- Order Tracking: You’ll receive an email with tracking info once your order ships.
- International Shipping: Available worldwide soon! Customs charges or local taxes may apply and are the buyer’s responsibility.
🔄 Returns & Refunds Policy
🖼️ Our Quality Guarantee
We stand behind our products 100%. If your order arrives damaged or defective, contact us within 30 days and we’ll arrange a free replacement or refund – no hassle.
⚠️ Returns Due to Customer Error
Ordered the wrong size or uploaded the incorrect image? We may be able to offer a discounted reprint, though return postage costs are the buyer's responsibility.
❌ Cancellations
You may cancel your order within 24 hours of purchase, provided production has not yet begun. Once your item enters production, cancellations are no longer possible.
💳 Refunds
For custom-made or personalised artwork, refunds are not guaranteed unless the item is faulty, as each piece is uniquely crafted. Refunds (where applicable) will be processed within 5–7 business days back to your original payment method.
US Returns & Refund Policy
At Canvas Connoisseurs, all of our products are made to order and shipped directly from our trusted supplier. Due to the custom nature of our prints and international shipping, we do not accept returns.
Damaged or Defective Items
If your order arrives damaged or defective, please contact us within 7 days of delivery at CanvasConnoisseurs@Hotmail.com with photos of the damage. We will review your case and, at our discretion, may offer:
- A full refund of the product price, or
- Store credit toward a future purchase.
Please Note: We do not cover return shipping costs. Each situation will be assessed individually to ensure a fair resolution.
By placing an order with Canvas Connoisseurs, you agree to this policy.
📬 How to Initiate a Return
Email our team at 📧 CanvasConnoisseurs@Hotmail.com or visit our Contact Us page. We'll guide you step-by-step to ensure a smooth resolution.
🤝 Customer Commitment
At Canvas Connoisseurs, we combine exceptional service with museum-grade wall art to create a seamless experience. From first click to final delivery, we’re here to make sure your walls are nothing short of magnificent.