Canvas Connoisseurs – Frequently Asked Questions (FAQ)

1. What makes Canvas Connoisseurs wall art unique?
Our artwork is exclusive, high-resolution, and crafted for visual impact. We offer premium canvas, metal, acrylic, and framed prints featuring designs unavailable anywhere else—perfect for modern homes, man caves, offices, and collectors.

2. How long does delivery take for UK orders?
Most UK orders are printed and shipped within 2–3 business days and arrive within 3–5 working days via tracked courier delivery.

3. Is UK delivery really free?
Yes—every UK canvas order qualifies for free, fast courier shipping. No hidden fees.

4. Do you ship internationally?
Absolutely. We offer worldwide shipping with transparent rates shown at checkout. Delivery times vary by region.

5. Can I create my own custom canvas or wall art?
Yes! Our "Create Your Own" section lets you upload personal images and choose the size, format (canvas, metal, acrylic, framed), and orientation.

6. What sizes do your wall art products come in?
We offer dozens of sizes from 8x8" to 24x36" and beyond—available in inches and centimetres. Size options are shown on each product page.

7. What materials do you use for your canvas prints?
Our canvases are printed on a durable cotton-polyester blend with fade-resistant inks and sturdy, responsibly sourced wood stretcher bars.

8. Are your prints environmentally friendly?
Yes. We use sustainable materials, eco-conscious inks, and an on-demand production model to minimise waste and carbon footprint.

9. Can I choose framed or unframed canvas?
Yes. All our canvas prints are available in slim or thick format and with optional framing. Hanging kits are included.

10. How do your magnetic metal posters work?
Our lightweight metal prints come with a magnetic hanging system—no drilling required. Just peel, stick, and snap.

11. What’s your returns or refund policy?
We offer a 30-day replacement or refund policy for items that arrive damaged or defective. Contact us with images to start a claim.

12. Can I cancel my order after placing it?
You can cancel your order within 24 hours—unless it’s already entered production. Custom-made items cannot be refunded once in print.

13. How long does production take?
All orders are printed on demand. Production typically takes 1–3 business days before shipping.

14. Will the colours fade over time?
No. We use UV-stable, fade-resistant inks to ensure your artwork stays vibrant for decades.

15. Do you accept bulk or business orders?
Yes—we welcome B2B and bulk orders for offices, hotels, retail spaces, and interior designers. Contact us for wholesale pricing.

16. Are your designs created by AI or human artists?
We use a combination of artist-led concepts and advanced AI tools to create one-of-a-kind designs found nowhere else.

17. How do I hang my artwork at home?
Each item includes the correct hanging kit. Canvases come with hooks, metal prints include magnetic mounts, and framed prints come ready to hang.

18. Are all your items made to order?
Yes—every item is custom printed just for you, which ensures freshness and reduces overproduction waste.

19. Can I preview the artwork on a wall?
We’re working on AR and lifestyle mockups. For now, check our product images, TikTok videos, and social pages to see examples in real rooms.

20. How do I contact customer support?
Email us at CanvasConnoisseurs@Hotmail.com or use the "Contact Us" form on the website. We respond within 24 hours on weekdays.